Monday to Friday, 9am-7pm .
* If you have a mobile, you can reach us at 00 33 2 51 71 11 61 (Calls to this number are charged at the international rate).
Under Article L 121-20 of the French consumer code, you have a period of fourteen clear days from delivery of the item in which you may cancel all or part of your order and return the item(s) at your expense.
For further information, go to the page General Terms and Conditions of Sale.
If, despite all the care we take with our products, you are not happy with your order, you can take advantage of the cooling-off period and send us the change-of-mind form available on this website.
To request an exchange or a refund, go to the "My account/ My orders" section. Select the relevant order and follow the instructions.
Because our Internet inventory and our in-store inventory are managed separately, we cannot exchange items in our stores.