Whatever products you order – a wardrobe, lamp, cushion, mirror, sofa etc. – Maisons du Monde makes every effort to ensure a high quality delivery service. So, we adapt our modes of transport to suit the nature of each order.
The delivery method will vary according to the weight, size and fragility of your items, and also according to the delivery location. Details of this are provided once you have validated your shopping basket. However, delivery costs are not dependent on the mode of transport, but on your order amount..
All of the delivery details are specified again in an e-mail, after payment of your order.
In the paragraphs below, we set out the details of each of these modes of transport so that you can understand their particularities.
On average, delivery takes place within 6 working days for items in stock.
Your products are delivered in person to your home.
If you are not at home, your package will be left in your post box if it is large enough. Otherwise, a delivery notice will let you know that the carrier has been. You then have 10 days in which to retrieve your package from your post office. After this period, it will automatically be returned to us.
On average, delivery takes place within 4 working days for items in stock.
There is no appointment time for your delivery.
Your items are delivered to your front door. Delivery up to a floor and installation of your items are not included in this service. If you are not at home, we will leave a note saying we called in your letter box. It will ask you to make contact with the carrier within 7 days to arrange a delivery date.
For a few euros more, we offer you the chance to opt for a delivery with the Gold Service. The carrier contacts you by telephone to arrange an appointment. On the agreed day and time, from Monday to Friday, two delivery men unpack your articles on upper floors and in the room of your choice. If you wish, they can even remove the packaging free of charge.
On average, delivery takes place within 20 working days for items in stock. If you want delivery at a later date, please contact our customer services.
The carrier will contact you by telephone to arrange an appointment. On the day agreed, your items will be delivered to the desired location and floor. Two delivery personnel will unpack your items in the room of your choice.
Warning: it is your responsibility to check that all means of access (doors, staircases and lifts) are large enough to allow passage of the package(s).
For each of your orders, the processing and delivery costs are calculated as tightly as possible. This fixed price is added to the sum of your purchases according to the delivery address and the amount of your order. We have decided to be transparent about what these processing costs really represent for us and the amounts which we cover ourselves.
Maisons du Monde delivers in the following countries :