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Security and privacy

www.maisonsdumonde.com confidentiality undertaking

Maisons du Monde is concerned about preserving your privacy and so is doing all it can to protect the confidentiality of your personal data. We will do our utmost to ensure you can assess and understand the present confidentiality undertaking fully.
We invite you to read and understand the present provisions which inform you of the way we process your personal data.

Collecting personal data

We collect and use your personal information with a view to processing your requests for information and to give you the best quality service and to simplify your access to our products and services.

To record and process your orders and answer your requests for information, we may need to collect personal information about you.

To save you time and make our services easier to use, the site www.maisonsdumonde.com creates a Maisons du Monde identifier from your personal data.
Enter your Maisons du Monde profile - last name, first name, postal address, e-mail address, then enter your password. When you place an order at the Maisons du Monde on-line store, all you have to do is enter your e-mail address and password - the system will automatically locate the required information.
In no event do we record on our site any personal information concerning your bank card payment. This is done according to the terms and conditions described under the on-line payment heading.
Likewise, in no event do we ask you by e-mail or telephone or any other means of communication for details concerning your bank account.

When you browse through the www.maisonsdumonde.com site, you do so in the strictest anonymity. We do not record any personal information at this stage. Your browser, on the other hand, tells us automatically the type of computer and operating system used.

The site www.maisonsdumonde.com uses "cookies". The first time you visit, a cookie identifies your browser and associates a random number with it. A cookie does not enable us to identify you; on the other hand it records information about how your computer browsed around our site (the pages you viewed, the date and time viewed, etc.) that we are able to read during your subsequent visits.
The sole aim of this information is to guarantee your order is carried out correctly. At the end of your visit, this information is erased from your computer. We therefore keep no trace of your visit.

Protecting personal data

We undertake not to disclose your personal information to any third party whatsoever apart from our logistics partners in order to process your orders and deliveries.
Legislation or legal proceedings may also force us to disclose your personal data. The same applies in the event these proceedings are imposed by the law or by judicial proceedings.

Terms and conditions for the protection of your personal data

We ensure the security of your personal data sent by yourselves by means of physical, electronic and administrative procedures. We strongly advise you to use all necessary precautions to protect your personal data when you are on the Internet. Change your password frequently, give preference to alphanumeric combinations and ensure you use a protected browser.
On all Web pages requiring the entry of personal information, we use the SSL (Secure Socket Layer) coding standard.
For making purchases, use an SSL-compatible browser such as Internet Explorer, Firefox, Mozilla on PC or Safari on MacOSX. Your personal information and bank card number will thus be sent over the Internet with full confidentiality.

Your rights on personal data concerning you

You have the right to access, rectifiy, challenge and delete this data in compliance with the provisions of the law on Computers and Civil Liberties of 6th January 1978. Please address any requests to customer.service@maisonsdumonde.com

On-line payment

We have chosen the Merc@net on-line payment solution from BNP Paribas, in compliance with French and international inter-bank regulations. This solution enables you to make your purchases in total security. When you choose payment by bank card, you are automatically transferred to the bank's server using a secure transaction in SSL mode.
All information you send concerning your bank card is only recorded in the databases of BNP Paribas.
In no event does Maisons du Monde receive, record or keep any item of information at all concerning your banking details.
After confirmation of your payment by BNP Paribas, you are automatically transferred back to our site. The personal data recorded in the cookie is then deleted.


The present Confidentiality Undertaking as regards our customers can be changed at any time. We invite you to consult it regularly in order to be kept informed of any changes.